Yacht Crew Help is a free and confidential multilingual helpline for professional yacht crew available all day, every day. Despite the many benefits of working on board a superyacht, the challenges of working away from home for long periods and living in close quarters with colleagues can become overwhelming.

Yacht Crew Help is here for superyacht crew, whatever problem they’re facing, wherever they are in the world.

Our helpline officers are trained in counselling skills, suicide risk assessment and providing emotional support to crew all over the world. We’re connected with a wide range of organisations and do whatever we can to find the help that is needed.

The programme is run by the International Seafarers’ Welfare and Assistance Network (ISWAN), a charity which promotes the welfare of seafarers working in all sectors of the maritime industry.

Yacht Crew Help is funded by charitable grants and donations.

Do you need help or support?

We treat every contact confidentially and will do our best to help you. You can talk to us about anything whether it is a problem on board, concerns about your family, a health issue, or a request for general information. If you are feeling concerned about something and need some support, or if you just want to talk, we are here for you.

We may need to ask for some personal information in order to help you but this will not be shared with anyone else unless you give us permission. We do not record any telephone calls to or from our helpline.

Contact us at any time using any of the methods below:

We are grateful to our primary sponsors & partners for their continued support: